Friday, January 24, 2014

Look at Your Results Now

We are all hustling to close our financial statements for last year. 

Hopefully by now, most small and medium sized business owners have their internal year-end financials in hand (or half year if you are a June 30 year-end).  If you don't have yours completed, get them done as soon as possible.

January is a great time to look at your numbers. 

First, ensure all month-end procedures are complete and all balance sheet and income statement accounts are completely reconciled.  Solid closing procedures ensure timely and accurate month-end numbers.  If this is an issue for your company, definitely make this an improvement goal for this year.  A quick, accurate close is essential to run your company effectively.  It’s impossible to make smart decisions without accurate numbers.

Spend time now reviewing the income statement and the balance sheet.

Monthly most business owners compare actual month-to-date and year-to-date results to budget and to prior year. 

At year end, it is a great time to look at other key statistics as well.  

For most businesses, I like to look at:
  • Number of invoices for the year.
  • Average invoice amount – calculated: revenue ÷ number of invoices.
  • Number of customers that bought from you last year.
  • Average revenue per customer – calculated: revenue ÷ number of customers.
  • Transactions per customer – calculated: revenue ÷  number of customer ÷  average revenue per customer.

· 
Once you have these actual numbers, drop them into a spreadsheet as follows:

Basic Business Model
Actual per Year
Next Year Plan



Leads
            
             7,500
Conversion Rate

80%
Customers
             5,550
             6,000
Transactions per year
2.00
3.00
Average revenue per invoice
 $        474.00
 $        525.00
Revenue
      5,261,400
      9,450,000
Margin
34.0%
35.0%
Gross Profit
 $    1,788,876
 $    3,307,500



SG&A
 $    1,431,101
 $    1,431,101
Net income
 $      357,775
 $    1,876,399

Note that small improvements in number of leads, conversion rate, number of transactions per customer, and average transaction value have a huge increase in profitability.

Also, look at sales and gross margin by business segment and by customer.  Several techniques can be used to including summarizing customer data in a matrix as follows.
  


Work to move customers from the LV/LM quadrant.

Also, business owners need to review their balance sheet.  Many small and medium sized business owners skip or skim over the balance sheet.  Remember, the balance sheet is a snapshot in time of what your company owns and owes. 

Important items on the balance sheet include leverage ratios, accounts receivable turnover, inventory turnover, and accounts payable payment days.  All are straight forward calculations.

Note the power of cash flow with the follow example:

If you are a $20mm business with $2.2mm in accounts receivable, a 5-day improvement in receivable turnover means a $274,000 incremental increase in cash flow. 

Several strategies can be employed to improve turnover statistics.

This is also great time to take another look at your upcoming year’s strategic plan and operating forecasts.  Consider using some of these techniques to set monthly targets and goals.

If you need any help looking at your numbers, let me know - I love helping business owners improve their businesses.

As always – Think Profit!
/jon